Operations
Arrivals12 · 3 late
VIPMs. Okafor · 1400
RevenueRevPAR ▲ 4%
Guest services
Super
Engineering
Work order · Rm 812
In progressAC unit · guest reported twice
Dispatched 11:07 AM
Events
Wedding & Reception Agreement
Grand Ballroom180 guests
Deposit$4,500
Sat · 9:09 PM
Answered while the other four venues sleep.
Sat · 9:07 PM
The inquiry lands.
9:09 PM
Real answers, in minutes.
SuperOvernight
The inquiry completes itself.
SuperSun · 8:30 AM
Your event manager steps in.
Your teamThe close
Humans close every booking.
Your teamHigh-value event bookings are lost before a salesperson ever sees the inquiry.
78%
of deals go to the vendor that responds first.1
11 hrs
median time for a venue to send its first reply to an event inquiry. The top quartile answers in under 8 minutes.2
7×
more likely to qualify a lead when you make contact within the first hour, versus even an hour later.3
It's the same story for hotels, conference centers, banquet halls, and restaurants with private rooms: anywhere that rents event space. The venue that answers first, with real answers, sets the anchor the others get compared against.
1. Lead Response Management Study (Oldroyd et al.) and subsequent industry analyses of first-responder win rates in inbound sales. 2. EveryBooking venue inquiry response-time benchmark, 2026. 3. Harvard Business Review, "The Short Life of Online Sales Leads."
Pickup overnight+42 rooms
Pace vs. last year▲ 3 pts · Tue ▼ 12 pts
Group blockwashing · 60% picked up
Pickup, pace, comp-set, city events, briefed before coffee. Rate moves stay your revenue manager's call.
903 · VIP arrival 1 PMmoved up
1112 · late check-out 2 PMmoved back
812 · AC repairwork order · off sellable
1204 · stayoverunchanged
A flight delay moves three arrivals. The sequence reshuffles itself before anyone reaches for a radio.
✓Late check-out approved, within your rules
✓PMS updated · Rm 1112
✓Housekeeping board adjusted
Approved, actioned, and confirmed while your agents give the lobby their full attention.
Sentiment detected, the duty manager paged, the night recovered while the guest is still on property.
Deploy where your data belongs. Your Super is hosted wherever your business requires, and your guests' data never leaves that jurisdiction.
Production · v5
Pinned ✓Evaluation · v6
testing against your workflows
Nothing changes until it passes, and you approve.
When it works, it stays working. Your workflows run on a pinned production version. Updates prove themselves in evaluation first, and nothing changes until you approve the upgrade.
Its memory is private. Everything your Super knows lives on its own dedicated hardware, in its own storage. Nothing shared, nothing used to train models, so it's safe to connect the systems you already run.
Every property operates differently. We build workflows around your existing operations, not the other way around.
1
A discovery call.
Thirty minutes to find out what your problems actually are, and whether we can help.
2
A top-to-bottom look.
If you bring us in, an engineer, not a salesperson, goes over your operation on site: the areas you've pinpointed, or your entire organization.
3
You get a cohesive strategy.
A report of what's worth automating at your property: what it touches, what it saves, and in what order.
4
You choose. We build it to last.
Start with one workflow or the whole day. It all runs on Super, and we stay until it works.
Let's build the AI that makes sense for your property.
Knowledge Center
Operational guides, regulations and best practices for hospitality.
Browse the library →
